QUESTIONS?
We've tried our best to collate as many frequently asked questions and answers here. If you still have queries after reading through theses, please get in touch via our help form in the bottom right of your screen.
Connect Beauty Limited is a premier cosmetics and make-up wholesaler in the UK, specializing in premium brands such as L'Oreal and Maybelline. With a strong commitment to quality, we offer a wide range of authentic and high-quality cosmetics at competitive prices. As a reliable and trustworthy supplier, we take pride in ensuring that our customers receive only the best products that meet their specific needs. Whether you are a makeup artist or retailer, our range of cosmetics includes a variety of shades and formulas that are suitable for any skin tone and type. With a focus on customer satisfaction, we offer fast and efficient shipping services, coupled with our exceptional customer service team that is always on hand to help. At Connect Beauty Limited, we are passionate about helping our customers find the perfect cosmetics for their needs, making us the go-to choice for all your cosmetic and make-up needs.
Connect Beauty can supply individuals or registered businesses. You do not need to be a registered company to purchase L'Oreal and Maybelline wholesale cosmetics from Connect Beauty.
At Connect Beauty, we require a minimum order of £500 + VAT for all purchases made on our website. This minimum order is in place to ensure that we are catering to business customers who are looking to purchase in bulk at wholesale prices. By setting this requirement, we can offer our customers access to a wide range of high-quality cosmetic products at competitive prices. Customers who meet the minimum order will also be eligible for free shipping on orders over £500.00, which can result in significant cost savings. Our commitment to providing the best possible value to our customers, coupled with our expertise and experience in the cosmetics industry, has made Connect Beauty the go-to destination for businesses looking to purchase cosmetics in bulk.
Purchasing from Connect Beauty is easy and convenient for customers. The first step is to our website at connectbeauty.co.uk and browse our wide selection of high-quality cosmetic products. Once you find the products you want to purchase, you can add them to your shopping cart and proceed to checkout. At checkout, you can choose from a variety of payment options, including Paypal and debit/credit card. Connect Beauty requires payment in full before shipping the order. The next step is to choose the shipping option that best fits your needs. Connect Beauty offers free shipping for orders over £500.00. After completing the checkout process, you will receive an order confirmation and an estimated delivery date. UK orders are usually delivered within 2-3 working days, while EU orders may take up to 5-7 working days. With Connect Beauty's easy-to-use website and convenient payment and shipping options, you can purchase your favorite cosmetics quickly and easily, all from the comfort of your chair.
At Connect Beauty, we offer shipping services to customers located in the UK and Europe. For orders being shipped to the UK, we use DPD as our preferred courier. This allows for reliable and efficient delivery of goods within 2-4 business days. For shipments to Europe, we also use DPD, but under the incoterms DAP (Delivered at Place), which means that the buyer is responsible for import customs clearance and any applicable taxes and duties. At checkout you will not be charged VAT, but you will be charged local VAT at the time of import. We believe that using DPD for both UK and European shipments helps to ensure a high standard of quality and consistency in our delivery services.
At Connect Beauty, we pride ourselves on offering a range of payment options to make purchasing our products as easy and convenient as possible for our customers. We accept several different payment methods including Paypal, credit cards, debit cards, AMEX, Apple Pay, and Google Pay. This means that customers can choose the payment method that works best for them and their individual needs. By offering a variety of payment options, we aim to provide a seamless and hassle-free shopping experience for our customers, whether they are shopping from their desktop or mobile device.
At Connect Beauty, we take pride in providing our customers with high-quality beauty products that are 100% genuine and sourced directly from an official L'Oreal UK distributor. We understand that the beauty industry can be flooded with counterfeit or imitation products, which is why we go the extra mile to ensure that our customers receive only the best and authentic beauty products. By sourcing our products from a reputable distributor, we can confidently guarantee that all our products are genuine, fresh and of the highest quality. Our commitment to providing authentic and high-quality beauty products is part of our core values, and we aim to continue this standard for all our customers.
Amazon FBA, or Fulfillment by Amazon, is a popular service offered by Amazon that allows sellers to store their products in Amazon's fulfillment centers, where Amazon will handle the storage, packaging, and shipping of those products to customers. Amazon FBA is an attractive option for many sellers, as it enables them to focus on growing their business while Amazon takes care of the logistics. Furthermore, Amazon FBA offers many benefits such as faster and more efficient shipping, access to Amazon's Prime two-day shipping program, and the ability to sell on international marketplaces. With Amazon's vast network and advanced technology, FBA sellers can reach a wider audience and take advantage of Amazon's world-class customer service. By using Amazon FBA, sellers can streamline their operations and scale their businesses, resulting in increased profits and a more successful online presence.
As a supplier of L'Oreal products, Connect Beauty has established itself as a trusted partner in the beauty industry. Our partnership with Amazon allows us to reach a wider audience and provide access to our authentic L'Oreal products to Amazon sellers. We understand the importance of ensuring the legitimacy of products, especially on large e-commerce platforms like Amazon. As a result, we are able to provide a full paper trail from the brand owner, including invoices, purchase orders, and other relevant documentation, to prove the authenticity of our products. This documentation can also help with the ungating process on Amazon, which can be a time-consuming and difficult process. Our goal is to make it as easy and seamless as possible for our customers to purchase authentic L'Oreal products, while ensuring the highest level of quality and authenticity.
The wholesale model of Amazon FBA allows sellers to purchase products directly from manufacturers or distributors in bulk and then resell them on Amazon using FBA. This model is popular because it allows sellers to offer a wide variety of products without having to source and store them on their own. By leveraging Amazon's FBA network, sellers can have their products stored in Amazon's fulfillment centers and have Amazon handle the packing, shipping, and customer service, while they focus on growing their business. Wholesale sellers can also take advantage of Amazon's buy box, which is the featured offer on the product detail page, and can lead to increased visibility and sales. Moreover, wholesale sellers can enjoy economies of scale, which means they can negotiate lower prices with manufacturers and distributors, resulting in higher profit margins. By utilizing the wholesale model of Amazon FBA, sellers can streamline their operations and take their business to the next level, generating higher revenue and greater success.
Amazon's FBA Small and Light Fulfilment programme is a service offered by Amazon that is designed specifically for small, lightweight items. This program is ideal for sellers who offer products that weigh less than 1 lb and are priced below $10. The FBA Small and Light program offers discounted fulfillment fees, making it an attractive option for sellers who want to reduce their costs and increase their profits. With the FBA Small and Light program, Amazon handles the storage, packing, and shipping of these products, enabling sellers to focus on growing their business. Moreover, products enrolled in the FBA Small and Light program are eligible for Prime and free shipping, which can result in increased visibility and sales. By taking advantage of the FBA Small and Light program, sellers can reduce their costs, streamline their operations, and reach a wider audience, all while enjoying the benefits of Amazon's world-class customer service.
At Connect Beauty, we understand that sometimes a product may not be suitable for a customer, even after they've made a purchase. That's why we offer a 7-day returns policy from the date of delivery, giving customers an opportunity to test and determine the suitability of their product. It is important to note that customers must inspect and test the product within this 7-day period, as after this timeframe, we are unable to accept returns. Additionally, in accordance with our policy, the buyer is responsible for paying for the return shipping fees. Once we receive the returned item and verify that it is in its original condition, we will issue a refund for the purchase price (excluding shipping and handling fees). Our 7-day returns policy is designed to ensure customer satisfaction, while also being fair to both our customers and our business.
